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Kirby Howell
Client Experience Manager

Growing up as a serious Red Sox fan outside Boston, I moved to Washington, DC to explore a new city and study politics & law at American University. I fell in love with the sights and sounds of DC, spending my weekends exploring new neighborhoods and eating the best the District had to offer. To bankroll those outings, I started working in hospitality and quickly grew to love the fast paced industry which is equal parts planning and real time coordinating and drama slaying. I worked my way up to managing events large and small, as well as a busy and loud music venue. I loved getting to know clients and guests and providing them with an unforgettable time. I deliver the same experience to our Nest residents and manage their day-to-day emerging needs including move coordinations and move-out swaps. But my favorite part of the job? If you are one of the folks that got puppy crazed during the pandemic or asked permission to foster, I am the one making the hard sell to the owner arguing they should have a soft spot for animals. Then I promptly post pictures of those new family members on our slack channels because dogs during pandemics DO go together and watching puppy and kitten videos is a salve to pretty much anything.


Love ownership but miss the ease of being a renter? At Nest, we’ve been successfully tending to tenants and homes for a decade. Now, we’re thrilled to offer management services to homeowners through our BirdWatch program.

Coming home shouldn’t be stressful. But often, maintaining a home is just that. Particularly when our typical urban dweller is all in on work and family. Let BirdWatch handle things for you. From plumbing to electrical, service contracts to emergency repairs, we’re versed in and thriving in the maintenance and management setting. When you partner with us, it’s like installing a pressure relief valve. Pun intended.

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